118 PHSky Privacy Policy — Your Data, Your Rights, Our Obligations

118 PHSky (operating at https://118phsky.net) is the personal information controller responsible for the collection, use, and protection of personal data provided by players and visitors of the platform. We are a licensed online gaming operator serving Philippine players and operate in compliance with Philippine gaming regulations and the Data Privacy Act of 2012.

When we say "118 PHSky," "we," "us," or "our" in this Privacy Policy, we are referring to the operator of the 118phsky.net platform and all associated services. When we say "you" or "your," we mean any person who registers an account, deposits funds, places a bet, or otherwise interacts with the 118 PHSky platform.

This Privacy Policy applies to all personal information collected through the 118 PHSky website, mobile browser interface, any 118 PHSky mobile application, and all related services. It does not apply to third-party websites or services that may be accessible through links we share — though we make every effort to avoid linking to external sites in the first place.

118 PHSky collects the minimum personal information necessary to provide our gaming services, comply with Philippine legal requirements, and protect both the player and the platform from fraud. Here is a breakdown of what we collect and why:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is necessary for age and identity verification as required by Philippine gaming regulations.

We collect data directly from you when you register, deposit, bet, or contact support. We may also collect data automatically through cookies and server logs when you use the platform. We do not purchase or source personal data from third-party data brokers.

118 PHSky uses your personal data only for the purposes for which it was collected or for purposes that are directly compatible with those original purposes. We do not repurpose your data without informing you. Here are the specific ways we use the personal information you provide:

• Account creation and management: Creating your 118 PHSky account, verifying your identity, managing your profile, and maintaining the security of your login credentials.
• Processing transactions: Handling your deposits via GCash, Maya, bank transfer, and card; processing your withdrawal requests; maintaining your PHP wallet balance records.
• Regulatory compliance: Fulfilling our obligations under Philippine gaming regulations, the Anti-Money Laundering Act (R.A. 9160 as amended), and the Data Privacy Act of 2012. This includes retaining records of player identity, transactions, and betting activity as required by the relevant authorities.
• Customer support: Responding to your inquiries, resolving disputes, processing complaints, and providing technical assistance for your account or game-related issues.
• Fraud prevention and security: Detecting and preventing fraudulent activity, account takeovers, bonus abuse, money laundering, and other prohibited behaviors that could harm you or other players on the platform.
• Responsible gaming: Monitoring betting patterns to identify potential signs of problem gambling, implementing the self-exclusion and limit tools you request, and fulfilling our duty of care obligations to all players.
• Platform improvement: Analyzing aggregated, anonymized usage data to improve the performance, design, and functionality of the 118 PHSky platform. Aggregated analytics do not identify individual players.
• Communications: Sending you transaction confirmations, account security alerts, and — if you have opted in — promotional messages about offers relevant to your account. You can opt out of marketing communications at any time.

Under the Philippine Data Privacy Act of 2012 and its implementing rules, 118 PHSky processes your personal data on the following legal grounds:

• Contract performance: Processing is necessary to perform our contract with you — i.e., operating your 118 PHSky account, accepting your bets, processing your transactions, and delivering the gaming services you have requested.
• Legal obligation: Processing is required to comply with Philippine legal requirements including gaming license conditions, AML/CTF regulations, KYC obligations, and data retention requirements imposed by regulatory authorities.
• Legitimate interests: Processing is necessary for the legitimate interests of 118 PHSky and its players, including fraud prevention, platform security, network integrity, and responsible gaming compliance, where those interests are not overridden by your data protection rights.
• Consent: For optional processing activities — such as sending you marketing emails or SMS about promotions — we rely on your explicit, freely given, informed consent. You may withdraw this consent at any time without penalty.

118 PHSky does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances, and only to the extent necessary:

5.1 Payment Service Providers

To process your deposits and withdrawals, 118 PHSky shares necessary financial data with your chosen payment provider (GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa, Mastercard, or InstaPay/PESONet operators). Each payment provider operates under its own privacy policy and is subject to applicable Philippine financial regulations.

5.2 Regulatory and Law Enforcement Authorities

Where required by Philippine law or by a valid order from a competent court or regulatory authority, 118 PHSky will disclose player data to the relevant authority. This includes compliance reports required under the Anti-Money Laundering Act and disclosures to the Philippine gaming regulatory authority as part of license conditions.

5.3 Identity and KYC Verification Providers

To verify your identity during account registration or withdrawal processing, 118 PHSky may use third-party KYC verification service providers. These providers process your identity documents solely for verification purposes and are contractually prohibited from using your data for any other purpose.

5.4 Technology Service Providers

118 PHSky uses third-party technology providers for services including cloud hosting, fraud detection, customer support software, and platform analytics. These providers access personal data only to the extent necessary to provide their service to 118 PHSky and are bound by data processing agreements that restrict further use or disclosure of your data.

5.5 Game Content Providers

Some games in the 118 PHSky lobby are provided by third-party game suppliers. These providers may receive limited technical session data (such as a session token or anonymized player identifier) to facilitate game delivery but do not receive your full personal profile, contact details, or financial data.

118 PHSky retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable Philippine law. Retention periods vary by data type:

• Account and identity data: Retained for the duration of your active account plus a minimum of five years after account closure, as required by Philippine AML regulations.
• Transaction and financial records: Retained for a minimum of five years after each transaction, in compliance with the Anti-Money Laundering Act and tax record requirements.
• Gaming activity records: Retained for three years from the date of the activity, for dispute resolution purposes and regulatory reporting.
• Customer support communications: Retained for two years from the date of the communication.
• Marketing consent records: Retained for as long as you remain subscribed plus two years after unsubscription, to evidence consent history.
• Technical and security logs: Retained for 12 months for security and fraud investigation purposes, then deleted or anonymized.

After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer be associated with any individual player. Anonymized aggregate data may be retained indefinitely for statistical and business analysis purposes.

118 PHSky employs a layered security framework to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• TLS encryption in transit: All data transmitted between your device and the 118 PHSky platform is protected by TLS 1.2 or higher encryption. This applies to registration, login, deposits, withdrawals, and all account interactions.
• Encryption at rest: Personal data stored in our databases and file systems is encrypted using industry-standard algorithms. Encryption keys are managed separately from the encrypted data.
• Access controls: Access to systems containing player personal data is restricted on a strict need-to-know basis. Staff access is authenticated using multi-factor authentication and is logged for audit purposes.
• Fraud detection systems: Automated systems monitor account activity for signs of unauthorized access, credential stuffing, unusual transaction patterns, and other indicators of fraud or account compromise.
• Regular security audits: 118 PHSky conducts regular internal security reviews and engages independent third-party security assessors to test the platform for vulnerabilities.
• Incident response: We maintain documented procedures for identifying, containing, and reporting personal data breaches. In the event of a breach that poses a risk to your rights, 118 PHSky will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.

118 PHSky uses cookies and similar technologies on its platform to provide core functionality, improve user experience, and support security and fraud detection. Here is how we use them:

Essential Cookies

These cookies are strictly necessary for the platform to function. They maintain your session state when you are logged in, remember your preferred language and currency settings, and support the security systems that protect your account. Essential cookies cannot be disabled without breaking core platform functionality.

Analytics Cookies

With your consent, 118 PHSky uses analytics cookies to understand how players navigate the platform — which pages are most visited, where users encounter friction, and how the platform performs on different devices and connection speeds in the Philippines. Analytics data is aggregated and does not identify individual players. You can opt out of analytics cookies via the cookie preference center accessible from the platform footer.

Security and Fraud Prevention Cookies

118 PHSky uses technical identifiers to recognize returning devices and detect anomalous behavior that may indicate account takeover attempts, bonus abuse, or fraud. These serve a security function and are essential to protecting player accounts.

You can manage your cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use the 118 PHSky platform. Blocking non-essential cookies will not affect your ability to play, deposit, or withdraw.

As a player at 118 PHSky, you have the following rights over your personal data under the Philippine Data Privacy Act of 2012 and its implementing rules:

To exercise any of these rights, contact our Data Protection Officer at support@118phsky.net with the subject line "Data Rights Request." We will acknowledge your request within 72 hours and respond substantively within 30 days. We may need to verify your identity before processing the request to protect against unauthorized data access.

118 PHSky's platform is strictly for adults aged 18 years and above. We do not knowingly collect personal information from persons under 18. Our registration process includes age declaration requirements and we may conduct age verification using government ID documents.

If 118 PHSky discovers or is notified that personal data has been collected from a person under 18, the account will be closed immediately, all funds will be handled in accordance with our underage gambling procedures, and the minor's personal data will be deleted from our systems as promptly as technically possible, subject to any legal obligations to retain records of the incident.

If you are a parent or guardian and believe your minor child has registered at 118 PHSky, please contact us immediately at support@118phsky.net so we can investigate and close the account without delay.

Some of 118 PHSky's technology service providers — including cloud hosting infrastructure, fraud detection systems, and game content providers — may be located outside the Philippines. Where this is the case, your personal data may be transferred to and stored in servers located in other countries.

118 PHSky ensures that all cross-border transfers of personal data are governed by appropriate safeguards, including data processing agreements that require the receiving party to protect your data to standards at least equivalent to those required under the Philippine Data Privacy Act. We do not transfer personal data to countries that do not offer adequate data protection unless those appropriate safeguards are in place.

118 PHSky may update this Privacy Policy from time to time to reflect changes in our data practices, changes in Philippine privacy law, or updates to our platform and services. When we make material changes, we will:

• Update the "Effective Date" at the top of this page and in the version bar above the policy;
• Make reasonable efforts to notify registered 118 PHSky players via their registered mobile number or email address before the updated policy takes effect;
• For significant changes affecting your rights, display a notice on the platform when you next log in.

We encourage you to review this Privacy Policy periodically. Your continued use of the 118 PHSky platform after any update is published constitutes your acknowledgment of the updated policy. If you do not agree with the updated policy, you may close your account as described in our Terms and Conditions.

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 118 PHSky handles your personal data, please contact us through the following channels:

• Email (Data Rights & Privacy): support@118phsky.net — use subject line "Data Rights Request" or "Privacy Query"
• Live Chat: Available 24/7 on the 118 PHSky platform — responses in English and Filipino
• Platform: 118phsky.net

118 PHSky has appointed a Data Protection Officer (DPO) responsible for overseeing our data protection practices and ensuring compliance with the Philippine Data Privacy Act. Privacy-related requests directed to the email above will be routed to the DPO and acknowledged within 72 hours.

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph.